Customer Support Team at ICICI Direct

We are dedicated to delivering comprehensive assistance throughout your trading journey.

At ICICI Direct, your achievements are our main focus. Our expert team is always available to support you through any difficulties, ensuring a smooth trading experience.

Contact Us for Support

Multiple ways to get in touch

Live Chat

Customer support is accessible 24/7 via the ICICI Direct platform.

Start a Chat Now

Email Support

Our support team usually replies within 24 hours to help with your trading inquiries.

Send Email

Phone Support

Need immediate assistance? Our reliable support team is ready from 9 AM to 6 PM (EST), Monday through Friday, at ICICI Direct.

Call Now

Social Media

Follow us on Instagram, TikTok, and YouTube for updates and support.

Follow Us

Help Center

A wide range of educational resources, including tutorials, videos, and live Q&A sessions.

Visit our Help Center for detailed assistance.

Community Forum

Join a vibrant financial community, exchange ideas, and get prompt responses to your inquiries.

Become a Member Today

Reach Out to Us Anytime for Assistance

Live Chat

24/7

Our support team is available to help you whenever you need

Email Support

Fast response guaranteed

Our dedicated support staff is available during business hours for quick assistance

Phone Support

Our offices are open from Monday to Friday

09:00 – 18:00 (GMT)

Help Center

Always available

Get assistance whenever you require it.

Easily Access Support

1. Log In

Log into your ICICI Direct account by visiting the ICICI Direct website and entering your credentials.

Visit the Support Center

Look for the 'Help' or 'Customer Support' link, usually found at the bottom or main menu of the site.

3. Choose How to Contact Support

Prepare relevant account details and specific questions to enable us to assist you efficiently.

4. Provide Details

Please submit your account information and describe your issue or inquiry for quick support.

Explore Advanced Navigation Techniques

Help Center

Visit our extensive knowledge base for detailed guides and instructions.

Access Resource

FAQs

Find quick answers to frequently asked questions about ICICI Direct services.

Access Resource

Video Tutorials

Watch tutorial videos to get familiar with the features of the ICICI Direct platform.

Access Resource

Community Forums

Connect with a lively traders' community at ICICI Direct to share strategies and insights.

Access Resource

Improve your support experience with tailored assistance options

Be specific: Include comprehensive details about your issue, noting any recent system updates or changes.

Develop innovative inquiry management tools and protocols to streamline your support team's operations.

Select Your Support Channel: Opt for live chat for quick questions or email for more detailed concerns.

Explore ICICI Direct: Find instant solutions before reaching the customer service team.

Prepare Your Data: Have your account number, recent transactions, and relevant screenshots ready before contacting support.

If responses are delayed, follow up via the same method or try a different contact option.

Frequently Asked Support Questions

Account Issues

Assistance with account access, verifying identity, resetting passwords, and updating user profiles.

Trading Problems

Queries concerning trade execution, order options, leverage settings, and trading errors.

Guidance on deposit and withdrawal procedures.

Questions related to funding sources, withdrawal steps, applicable fees, and transaction alerts.

Technical Glitches

Troubleshooting issues with trading software, connectivity, and platform navigation on ICICI Direct.

Security Concerns

Concerns about data security, unauthorized account activities, and safeguarding personal information.

Automated and social trading functionalities.

Assistance with social trading services, reviewing copy trading outcomes, and evaluating trading performance metrics.
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